The 5 Whys: A Simple Yet Powerful Tool for Root Cause Analysis

The 5 Whys is a straightforward, iterative questioning technique used to explore the cause-and-effect relationships underlying a particular problem. By repeatedly asking “why” (typically five times), one can peel away the layers of symptoms and identify the root cause of an issue. This method is particularly effective in problem-solving and continuous improvement processes. Understanding the 5 Whys Technique Definition:The 5 Whys technique involves asking “why” multiple times to drill down into the details of a problem until the root cause is identified. The number five is not fixed but represents the typical depth needed to uncover the fundamental cause. Purpose:The purpose of the 5 Whys is to move past surface-level… Read More

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